Cleveland Mayor Justin Bibb announces extended moratorium on utilities cutoffs as families struggle and the Christmas holiday nears...By Clevelandurbannews.com, Ohio's Black digital news leader

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Mayor Bibb announces 30-day extension of moratorium on utility disconnections 

CLEVELAND, Ohio- As families continue to face financial strain following the end of the federal government shutdown alongside increased holiday season expenses, Cleveland Mayor Justin M. Bibb and the Department of Public Utilities today announced a 30-day extension of the moratorium on utility disconnections for nonpayment. 

Effective Fri., Nov. 7, 2025, and now extended through January 6, 2026, customers of Cleveland Water and Cleveland Public Power will not face service interruptions due to unpaid bills during this period. Account balances will continue to accrue, but the City is taking this step to ensure residents maintain access to essential services.

Cleveland is a largely Black major American city where most residents live below the poverty line.

The extension comes as the Christmas holiday nears and at a time when many households are still recovering from weeks without federal paychecks and the lingering financial hardship created by delayed SNAP benefits during the shutdown under President Donald Trump. 

"We hear and understand what many Cleveland families are going through right now," said Mayor Bibb. "Even though the federal shutdown has ended, the financial fallout is far from over. Families are still catching up on bills, juggling holiday expenses, and trying to stay afloat. This extension is intended to alleviate some of that pressure." 

Mayor Bibb emphasized that the city remains committed to supporting Clevelanders with empathy and commonsense action. 

Residents are strongly encouraged to contact the Department of Public Utilities to enroll in a payment arrangement or take advantage of available assistance programs. For more information, please call or visit: 

Cleveland Water 
Customer Service: 216-664-3130 
Assistance Programs: https://www.clevelandwater.com/discount-programs 

Cleveland Public Power 
Customer Service: 216-664-4600 
Assistance Programs: https://www.cpp.org/assistance-programs 



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